Transformative Healthcare with StationMD

Developmental Disabilities Awareness Month highlights the importance of inclusion, accessibility, and quality care for individuals with intellectual and developmental disabilities. At TNC Community, we are dedicated to ensuring individuals receive the medical care they need—when they need it. One of the most impactful ways we achieve this is through our partnership with StationMD.

Meeting Complex Needs with Specialized Telehealth

The individuals in TNC Community homes have severe IDD diagnoses, and 75% are medically fragile due to complex health conditions. To provide timely and appropriate care, our dedicated Health Team of nurses and healthcare coordinators is available around the clock. However, some situations require the expertise of medical doctors.

When complex medical situations arise, StationMD enhances the high-quality care our Health Team provides. Their board-certified doctors specialize in treating individuals with IDD via telehealth assessments, allowing them to receive expert care from home.

For individuals who rely on wheelchair-accessible transportation, a single medical visit can be exhausting. It often involves multiple transfers, navigating hospital grounds, and long ER wait times. By eliminating unnecessary trips to the ER, we also reduce stress and limit exposure to illness.

Unlike many emergency room physicians, StationMD doctors have specialized training in IDD-related health conditions. Their expertise ensures accurate diagnoses and appropriate treatment, preventing misdiagnoses and repeat hospital visits.

Reducing Visits and Enhancing Comfort

In 2024, TNC Community made 176 calls to StationMD. Of those cases, 171 were treated at home. That means 97% of calls were resolved without a hospital visit, reducing anxiety, discomfort, and unnecessary disruptions for our residents.

For example, Elisha (49) requires 24/7 support in a TNC Community home due to a traumatic brain injury. When she showed signs of an infection, a StationMD doctor quickly ordered a test. Instead of an ER visit, our nurse collected a specimen and took it directly to the lab. This process ensured Elisha received care quickly and comfortably—without leaving home.

In another case, Craig (58), who has Down syndrome and takes multiple medications daily, hurt his foot. StationMD responded immediately. The doctor placed an order for an x-ray, allowing Craig to bypass the ER and go directly to his appointment. This quick action minimized disruptions to his routine and ensured he received the right care.

Our Health Team has seen firsthand how StationMD improves the quality of care for our residents. ❤️

“We have been very happy with StationMD! They are very easy to use and reach, and they conduct thorough evaluations. Keeping our individuals in their homes instead of urgent care or ER visits makes a huge difference. Thank you for providing such great care for our very special individuals!” – Heather Smith, Director of Health Services

Advancing Health Equity for Individuals with IDD

Thanks to StationMD and our dedicated Health Team, TNC Community ensures that individuals with IDD receive high-quality, specialized medical care without unnecessary disruptions. Our partnership is making healthcare more accessible, effective, and responsive to the unique needs of those we serve.

This Developmental Disabilities Awareness Month, we celebrate the power of collaboration, innovation, and specialized care. Everyone deserves access to the healthcare they need.

Want to follow along with TNC Community as we champion inclusion and accessibility? Follow us on social media to stay updated on our mission to create a more equitable future for individuals with IDD.